Guest User
September 2, 2023
I recently had the opportunity to spend some time at Praia da Lota Resort, and I would like to share my experience, which had its positive and negative points. To begin with, the resort offers a pleasant and relaxing environment. The proximity to the beach is definitely one of its biggest attractions. It's wonderful to be able to walk to the beach and enjoy the calm waters and radiant sun. The large spaces surrounding the resort provide plenty of opportunities to relax and unwind, whether by the pool or in the well-kept gardens. One of the nicest parts of my stay was breakfast. It was a great start to the day and provided energy to enjoy the activities around the resort. However, there was an incident that negatively affected my stay. We were staying on the ground floor and, unfortunately, we had beach towels stolen during the night. We contacted reception to report what had happened, but were disappointed to learn that the person in charge would not be available over the weekend. This left us in an uncomfortable position as we expected immediate action to resolve the issue. The lack of immediate response or assistance from the resort was frustrating and left a stain on our experience. In summary, Praia da Lota Resort is a pleasant place to relax, with large leisure areas and a privileged location close to the beach. The breakfast is remarkably good and makes for a pleasant stay. However, the lack of response and assistance when we faced a serious problem such as beach towels being stolen was disappointing. Better management of emergency situations was expected, regardless of the day of the week.
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